Category Archives: RightStar

RightStar related posts.

Don’t Buy Junk!

Posted on August 15, 2011 by dick1stark

By Dick Stark What a ride! After warning about the possibility of a downgrade several times during the debt ceiling debate, Standard & Poor’s (S&P) on Friday August 5 down-graded the United States credit rating from AAA to AA+, with … Continue reading →

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The Thank You Economy

Posted on July 24, 2011 by dick1stark

By Dick Stark 55 percent cite great service, not product or price, as their primary reason for recommending a company. 66 percent said that great customer service was their primary driver for greater spending. –Customer Experience Impact 2010 Report In … Continue reading →

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Closing the Gap

Posted on July 11, 2011 by dick1stark

By Nancy Donnelly, RightStar ITIL Service Expert ITIL v3 Definition of Service:  A means of delivering value to customers by facilitating the outcomes customers want to achieve without the ownership of specific costs and risks. At RightStar, we often meet … Continue reading →

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Social Entrepreneurship and Green IT

Posted on June 25, 2011 by dick1stark

Do all the good you can By all the means you can In all the ways you can In all the places you can At all the times you can To all the people you can As long as ever … Continue reading →

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Making Government Efficient

Posted on June 18, 2011 by dick1stark

By Dick Stark On Monday,  I visited with our DOJ/Lockheed customer where we are on-site working architectural and operational issues related to BMC’s service assurance products.  The customer lamented that he just spent a fair amount of money upgrading Remedy (not … Continue reading →

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Small Giant

Posted on June 13, 2011 by dick1stark

By Dick Stark On Tuesday, I was a guest on John Iasiuolo’s Computer Outlook Internet Radio Talk show.  According to his website, this is a talk show about computers without speaking in computer language.  John and I talked for 30 … Continue reading →

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What We did on Volunteer Day

Posted on May 21, 2011 by dick1stark

Here is a selection of projects that RightStar employees were involved with on RightStar volunteer day, May 13 or 14.  Thanks for making a difference in your own community! By Nikki Haase As part of RightStar’s Volunteer Days effort last … Continue reading →

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RightStar’s Odyssey Cruise

Posted on May 9, 2011 by dick1stark

RightStar’s fifth annual customer appreciation cruise, held May 5th on the Potomac River in Washington, D.C., drew a large crowd of 105. Sean Tierney, BMC Director of Consulting was the keynote speaker.  It was a beautiful day to be on … Continue reading →

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From Transactional to Transformational

Posted on May 1, 2011 by dick1stark

“Transformational” was the latest buzzword at BMC’s Partner Summit held two weeks ago. Ken Berryman, BMC SVP Corporate Strategy and Development, explained that BMC’s new strategy is “ to achieve transformational growth by driving a winning strategy aligned across BMC … Continue reading →

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Volunteers live longer

Posted on April 18, 2011 by dick1stark

You’ve probably heard someone who’s volunteered their services for a charitable cause say they got more out of it than they gave. That may be hard for some to believe but it’s true! According to The Corporation for National and … Continue reading →

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