Monthly Archives: February 2011

During a recent all-hands meeting here at RightStar, I encouraged the staff to view change not as an instigator of problems but as a creator of opportunity. It’s human nature to find comfort in the familiar but unless you’re willing … Continue reading →

MagicMobile v3.0 was released this week, thanks to the hard work of Brett Winston and Sai Kodali. It’s a software add-on developed by RightStar that provides access to BMC Service Desk Express via most wireless devices. Version 3.0 boasts a … Continue reading →

Last week, Nikki Haase, RightStar’s Director of Process Consulting and Training, led a three-day ITIL v3 Foundation Certification class at our new RightStar HQ training facility. Comprised of 13 customers and 3 RightStar employees, the class proved to be an … Continue reading →